Applications can be made through the Kenya High Commission London either manually by completing the necessary application documents or online via www.ecitizen.go.ke.

The waiting period for applications made through the e-citizen system is about 10 working days and between 6-8 weeks for applications made manually through the High Commission.

  • Applicants are advised to submit completed applications ONLY via POSTAL SERVICES.

    (Appointments for Passports & ID’s only)

  • Provide your full name and postal address, telephone number and emails on the application forms before sending your application by post to facilitate dispatch of processed documents.

  • Note that it shall be the responsibility of clients to immediately notify us in writing via immigration@kenyahighcom.org.uk of any changes to their postal address to avoid inconveniences in delivery of services.

  • Address your completed application to:

    The High Commissioner,
    Kenya High Commission,
    134 Robert Mugabe Avenue,
    Windhoek Namibia
    Attn: Immigration & Consular Section

  • It is important to note that the waiting period for applications made through the e-citizen system is about 10 working days and between 6-8 weeks for applications submitted through the High Commission.

  • Applications for Kenyan child who are under 18 years of age are done through their parent/guardian e-citizen account.

  • Application for Police Clearance Certificate is also now available at the Huduma Centres.

  • Incomplete applications will not be processed and will be rejected.

  • For Kenyan citizens living in Namibia, applications can either be launched through the High Commission or online through E-Citizen, available on this link.

  • Foreign Citizen applicants based in Namibia, seeking to be issued with this certificate can submit their applications through the Mission. Alternatively, this can be made directly with the DCI Office in Nairobi.

Do I need to do anything else after I have registered via e-citizen system?

Yes, Kenyan citizens will need to have an e-citizen account. After you have dully registered and made the necessary payment for the services via e-citizen system; you will still need to send/post the original fingerprints and palm prints taken by Namibian police authorities or Notary Public or commissioner for oaths of your preference, together with a copy of payment receipt (issued via E-citizen) and copy of your 2nd Generation Kenya National ID Card (both sides) to the High Commission.

The following are the requirements and application process:

E-POLICE Clearance Certificate Application Only For Kenyan Citizens

  • Applicable to the Kenyan citizens who have attained a minimum age of 18 years

  • One must also be a holder of a second-generation Kenya National Identification Card.

  • You need to have an e-Citizen account. If you don’t have one, create the account by visiting www.ecitizen.go.ke.

  • Once logged in, please click Directorate of Criminal Investigations to start your application.

  • On the form when asked to state where you would wish to submit/have your fingerprints taken, please click Nairobi County then DCI/CDI, Headquarters.

  • You will also be required to select the preferred mode of payment and pay Ksh. 1,050 (including via M-Pesa for those able to use M-Pesa facility) before submitting online application. Those using foreign currency will be required to pay an equivalent of Kshs. 1,050.

  • Download and print two (2) copies of your payment invoice, and one copy of your C24 (dully filled Application) on both sides on an A4 paper.

  • Obtain a complete set of finger-prints and palm-prints. This must be taken in prescribed forms at a Police Station or Notary Public or Commissioner for Oaths of your preference in the United Kingdom which must also bear the official stamp/endorsement.

During the submission at the High Commission you need the following:

  • An application letter, addressed to the High Commissioner, Kenya High Commission, 134 Robert Mugabe Avenue, Windhoek Namibia.

  • Dully filled application form.

  • Duly completed original fingerprints and palm prints taken in prescribed forms by Namibian Police or Notary Public or commissioner for oaths of your preference.

  • 2 copies of payment invoice.

  • 2 copies of clear photocopies of applicant’s Kenya 2nd generation National ID Card for adults and two copies of Kenya Birth Certificate if minors.

  • Dully completed application form together with other necessary supportive documentation should be sent by post to the address provided here below: The High Commissioner Kenya High Commission 134 Robert Mugabe Avenue, Windhoek Namibia.

  • Once application(s) have been submitted to DCI Headquarters, the request (s) will be processed and certificate issued via e-citizen platform, hence applicants are advised to log into their e-citizen account download and print out their certificate.

Things to note:

  • Applicants are advised to submit completed applications ONLY via POSTAL SERVICES.

    (Appointments for Passports & ID’s only)

  • Provide your full name and postal address, telephone number and emails on the application forms before sending your application by post to facilitate dispatch of processed documents.

  • Note that it shall be the responsibility of clients to immediately notify us in writing via immigration@kenyahighcom.org.uk of any changes to their postal address to avoid inconveniences in delivery of services.

  • Address your completed application to:

    The High Commissioner,
    Kenya High Commission,
    134 Robert Mugabe Avenue,
    Windhoek Namibia
    Attn: Immigration & Consular Section

  • It is important to note that the waiting period for applications made through the e-citizen system is about 10 working days and between 6-8 weeks for applications submitted through the High Commission.

  • Applications for Kenyan child who are under 18 years of age are done through their parent/guardian e-citizen account.

  • Application for Police Clearance Certificate is also now available at the Huduma Centres.

  • Incomplete applications will not be processed and will be rejected.

  • For Kenyan citizens living in Namibia, applications can either be launched through the High Commission or online through E-Citizen, available on this link.

  • Foreign Citizen applicants based in Namibia, seeking to be issued with this certificate can submit their applications through the Mission. Alternatively, this can be made directly with the DCI Office in Nairobi.

Requirements

Do I need to do anything else after I have registered via e-citizen system?

Yes, Kenyan citizens will need to have an e-citizen account. After you have dully registered and made the necessary payment for the services via e-citizen system; you will still need to send/post the original fingerprints and palm prints taken by Namibian police authorities or Notary Public or commissioner for oaths of your preference, together with a copy of payment receipt (issued via E-citizen) and copy of your 2nd Generation Kenya National ID Card (both sides) to the High Commission.

The following are the requirements and application process:

E-POLICE Clearance Certificate Application Only For Kenyan Citizens

  • Applicable to the Kenyan citizens who have attained a minimum age of 18 years

  • One must also be a holder of a second-generation Kenya National Identification Card.

  • You need to have an e-Citizen account. If you don’t have one, create the account by visiting www.ecitizen.go.ke.

  • Once logged in, please click Directorate of Criminal Investigations to start your application.

  • On the form when asked to state where you would wish to submit/have your fingerprints taken, please click Nairobi County then DCI/CDI, Headquarters.

  • You will also be required to select the preferred mode of payment and pay Ksh. 1,050 (including via M-Pesa for those able to use M-Pesa facility) before submitting online application. Those using foreign currency will be required to pay an equivalent of Kshs. 1,050.

  • Download and print two (2) copies of your payment invoice, and one copy of your C24 (dully filled Application) on both sides on an A4 paper.

  • Obtain a complete set of finger-prints and palm-prints. This must be taken in prescribed forms at a Police Station or Notary Public or Commissioner for Oaths of your preference in the United Kingdom which must also bear the official stamp/endorsement.

During the submission at the High Commission you need the following:

  • An application letter, addressed to the High Commissioner, Kenya High Commission, 134 Robert Mugabe Avenue, Windhoek Namibia.

  • Dully filled application form.

  • Duly completed original fingerprints and palm prints taken in prescribed forms by Namibian Police or Notary Public or commissioner for oaths of your preference.

  • 2 copies of payment invoice.

  • 2 copies of clear photocopies of applicant’s Kenya 2nd generation National ID Card for adults and two copies of Kenya Birth Certificate if minors.

  • Dully completed application form together with other necessary supportive documentation should be sent by post to the address provided here below: The High Commissioner Kenya High Commission 134 Robert Mugabe Avenue, Windhoek Namibia.

  • Once application(s) have been submitted to DCI Headquarters, the request (s) will be processed and certificate issued via e-citizen platform, hence applicants are advised to log into their e-citizen account download and print out their certificate.

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